Cancellation Policy and Refund Procedurey
At skyseaadventures, we prioritize transparency and customer satisfaction. Our cancellation and refund policy is shaped by the guidelines of third-party service providers, so we advise you to review it thoroughly before utilizing our services. If our terms do not align with your expectations, we recommend exploring other options.
Key Aspects of Our Policy
- Non-Refundable Tickets: Regrettably, if you purchase a non-refundable ticket, a refund will not be possible. We strongly advise you to review the airline's cancellation policies prior to making a reservation.
- Refundable Tickets: For those with a refundable ticket, some airlines may provide airline credit points instead of cash refunds, which can be applied towards future travel with them.
- Restrictions: Please be aware that specific restrictions may apply according to the airline's individual terms and policies.
- 24-Hour Cancellation: Should you need to cancel within 24 hours of booking, you may qualify for a refund, although this is contingent upon the airline's policy.
- No Guarantee of Refunds: Please note that refunds requested within the 24-hour period are not guaranteed and are subject to the airline's discretion.
- Refund Ineligible Products After 24 Hours: After 24 hours, tickets for flights, hotels, pre-paid car rentals, and vacation package service fees become non-refundable.
- Eligibility for Refunds: In general, if you fail to show up for your flight, you will not be eligible for a refund.
- Refund Processing Time: The duration required to process refunds may differ, and we cannot guarantee a specific timeframe.
- Sequential Processing: Refunds are processed in the sequence they are received.
- Confirmation Email: After your refund request is approved, you will receive a confirmation email.
- Supplier Penalties: Please note that the amount refunded may be subject to deductions due to penalties imposed by third-party suppliers.
- Refund Period: Typically, from the moment you submit your refund request until you receive the credited amount, it takes approximately 60-90 days.
- Service Fee: Skyseaadventures may impose a service fee for processing refunds post-ticketing, if applicable.
- Other Terms: Additional terms and conditions may be applicable, depending on the specific circumstances.
Acknowledgment of Terms
By utilizing skyseaadventures and its services, you are consenting to our cancellation and refund policies as detailed above.
If you have any inquiries or require further information, please do not hesitate to contact us at support@skyseaadventures.com or call us at 1-855-444-0314. We are always available to assist you!